Terms of Service

Terms of Service Agreement

Last Updated: 08/09/2024

Welcome to Prana Line. By booking an appointment or using our services, you agree to be bound by the following Terms of Service. Please read these terms carefully.

1. Introduction

1.1. Business Name: Prana Line ("We", "Us", "Our")

1.2. Contact Information: info@prana-line.com

1.3. Services Offered: Energy healing, Reiki, chakra balancing, and related holistic therapies (the "Services").

2. Acceptance of Terms

2.1. By accessing or using our Services, you confirm that you have read, understood, and agree to these Terms of Service.

2.2. If you do not agree with any part of these terms, you must not use our Services.

3. Eligibility

3.1. You must be at least 18 years of age to use our Services.

3.2. By booking a session, you confirm that you have the legal capacity to enter into a binding contract under UK law.

4. Services

4.1. Our Services are intended for general wellness purposes and do not substitute professional medical advice, diagnosis, or treatment.

4.2. We do not guarantee specific outcomes or results from our Services. The effectiveness of energy healing varies by individual.

5. Booking and Cancellation Policy

5.1. Booking: Appointments can be booked online, by phone, or via email. Full payment may be required at the time of booking.

5.2. Cancellation: If you need to cancel or reschedule your appointment, please provide at least 48 hours' notice.

5.3. Late Cancellations and No-Shows: Cancellations made with less than 48 hours' notice or failure to attend a booked session will not be refunded.

6. Payments and Pricing

6.1. Pricing: All prices are listed on our website and may be subject to change without notice.

6.2. Payment Methods: We accept payments via credit/debit card.

6.3. Refunds: Refunds are not typically provided unless a session is canceled by us or in exceptional circumstances at our discretion.

7. Confidentiality and Privacy

7.1. We are committed to maintaining the confidentiality of your personal information in accordance with UK data protection laws, including the General Data Protection Regulation (GDPR).

7.2. Information provided during your sessions will not be disclosed to third parties without your consent unless required by law.

8. Liability

8.1. Disclaimer: Our Services are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Services.

8.2. Limitation of Liability: To the fullest extent permitted by law, Prana Line shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Services.

8.3. Medical Conditions: You must inform us of any medical conditions, injuries, or other issues that may affect your ability to participate in our Services. We are not liable for any injury or health issue that may arise from your participation.

9. Intellectual Property

9.1. All content provided by us, including but not limited to text, graphics, logos, and images, is the intellectual property of Prana Line and is protected by UK copyright laws.

9.2. You may not reproduce, distribute, or use our content for commercial purposes without our prior written consent.

10. Termination

10.1. We reserve the right to terminate or suspend your access to our Services at any time, without notice, for conduct that we believe violates these Terms or is harmful to our business.

11. Governing Law

11.1. These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.

11.2. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Amendments

12.1. We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting the updated Terms on our website.

12.2. It is your responsibility to review these Terms periodically for any updates or changes.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Prana Line

info@prana-line.com

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By booking an appointment with Prana Line, you acknowledge that you have read, understood, and agree to these Terms of Service.